Technology in Real Time - March 2018

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Are You An Expert at Marketing With LinkedIn?

 

Learning The Secrets of LinkedIn

Reach Your Ideal Customers On The World’s Largest Professional Network.

LinkedIn is the most professional of the major social networking websites, used by over 450 million business professionals worldwide. It is responsible for more than 80% of a business's social media leads! And, since it is largely focused on B2B connections, LinkedIn should be a big part of your social media marketing strategy.

But, are you comfortable using LinkedIn? Do you know how use LinkedIn effectively when marketing? Is LinkedIn even a major component of your marketing calendar? 

Watch this 30 minute Learning the Secrets of LinkedIn pre-recorded webinar (from early January) and become a master of this amazing program.

Call us if you would like assistance with your LinkedIn marketing.    



Cyber Extortion - Why Cyber Criminals Are Winning

 

There’s no doubt that Ransomware is now a worldwide epidemic. In discussions with my peers in the industry and clients indicate that the threat of ransomware is stronger than ever, and the stakes have never been higher.

A friend of mine recently recounted a sad story. He told me about one of his clients, a family owned flower shop that suffered a $3,000 ransomware attack. They didn’t have the proper BDR (Backup Disaster Recovery) technology in place or the ability to pay the ransom demand. With limited cash flow, this was the straw that broke the camel’s back, and they were forced to close their doors and walk away after 15 years.

My friend also remarked that it’s almost like the old Hollywood gangster movies. We’ve all seen them: gangsters extort money from a small business owner using an implied threat of violence.  “You wouldn’t want your store to burn down, would you?” Of course, the small business owner has no choice but to pay up. Ransomware is Cyber Extortion! 

Luckily, there are affordable plans and technologies in place that can help businesses prevent and recover from such attacks. But first, you need to get serious about your technology. We are cyber security experts that know how to avoid Cyber Extortion and let YOU keep YOUR money in YOUR pocket with a properly managed BDR solution.



March Break Madness

 

Ah, March. That wonderful time when the kids are home on spring break. While we love our kids, let's be honest they can also drive us crazy. 

The secret to making it fun for everyone is being organized and making plans to keep them (and you) busy while schools out.

Do a quick search on the Internet for things to do and you will find a plethora activities that will keep them (and you) interested and occupied. So much so that you’ll be sorry to see them head back to class. Hmmm, that last part might be a bit of a stretch.

Here’s something to think about that will keep spring break in perspective; the spring break opportunity to spend time with your kids come by 12 times only.  So enjoy!



Shen Yun 2018

 

Shen Yun 2018

Shen Yun, the renowned classical Chinese performing arts company from New York, will tour Canadian cities for its 2018 season. 

 Shen Yun will open at Vancouver’s Queen Elizabeth Theatre March 23 and run until March 25, 2018. The show sold out in Ottawa, Toronto, and Montreal. In Mississauga, the organizer had to add an extra show to meet the public’s demand. 

 Shen Yun depicts powerful legends, beautiful celestial beings, and inspiring modern tales of persecution and compassion. Each show features classical Chinese dance, a full live orchestra, patented animated scenery and amazing costumes, bringing true Chinese culture to life onstage.

 Shen Yun at Queen Elizabeth Theatre, Vancouver, BC

March 23 - March 25.  For more information and tickets, visit:  https://www.shenyun.com/vancouver/queen-elizabeth-theatre



Is Your Website Getting The Eyeballs It Deserves?

 

Right now people are looking for businesses just like yours. But if you are missing the key ingredients that make you visible, they will never find you.

Being visible in the online world means the difference between a few leads and an abundance of leads. Which would you prefer?

Make sure that your company shows up the moment potential customers search for your “stuff” – whether they’re at home or on the road.

We highly recommend our friend and close business associate John Blenkhorn, founder and owner of Integrity Web Services, for your next website project. They are SEO specialists who will make you visible and get your eyeballs back!



Bob's Power Points

 

________________________________

  From The How-To Geek

How To Create Custom Templates In Excel

Why is My Internet So Slow?

Amazon vs Google Home - Which One Should I Buy?

How do I download or save a YouTube video to my computer?

Things Happening in Vancouver

Surrey Board of Trade Events

Vancouver Board of Trade Events

South Surrey And White Rock Chamber of Commerce

Burnaby Chamber of Commerce Events

Richmond Chamber of Commerce Events

North Vancouver Chamber Events



Technology in Real Time - February 2018

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Law Firms Struggle With CyberSecurity Holes

 

Power Points - SIMPLE CYBERSECURITY HOLES IN LAW FIRM SECURITY

Law firms are no longer dodging cyber-attacks. While they once considered themselves to be immune, cyber-criminal attacks are, in fact, increasing the number of attacks against law firms.

In an industry where confidentiality is of utmost importance, many consumers believe that this is unacceptable. Though many firms are scrambling to get in front of any new attacks, others believe they are not in any real danger.

In our experience, many companies, including law firms, are not prepared to deal with cyber breaches.

Read More Here to discover two surprisingly simple mistakes that we see law firms making that increase the chances of a data breach.



Bob's Power Points

 

From The How To Geek

Whats Coming In Windows 10 in March

Why is My Internet So Slow?

How to Control Your Amazon Echo From Anywhere Using Your iPhone

How do I download or save a YouTube video to my computer?

Things Happening in Vancouver

Surrey Board of Trade Events

Vancouver Board of Trade Events

South Surrey And White Rock Chamber of Commerce

Burnaby Chamber of Commerce Events

Richmond Chamber of Commerce Events

North Vancouver Chamber Events



BECOMING A GOOGLE SEARCH EXPERT IS EASY WITH THESE KEY TECHNIQUES - Part 2

 

Power Points - Google Search Tips

There’s little doubt that Google has become part of our daily lives. It is our library, our go-to place for information, a modern day Library of Alexandria. Unlike Alexandria, which was located in Egypt, (history records that it was destroyed by Caesar in 48 BC), Google is at our fingertips no matter where we are – as long as we have an Internet connection.

Google is the engine we use to access the library. However, the key to getting the most value from Google is in knowing how to structure your search requests to make the search engine stand on its head and become our best friend.

Google is packed with advanced search features that, when used, can make life a lot easier. We covered a few of them in a previous article, and its time to build on that list of key techniques.

Read More for my 2nd installment of a three-part series on becoming a Google Ninja Warrior.



Have You Ever Felt Like You're Talking, But Nobody Is Listening?

 

TEDx 2013 - Julian Treasure.

Has this ever happened to you?  Be honest.  If you want more listening, then do some watching here. 

Listen in as world-renowned sound expert Julian Treasure demonstrates the how-to's of powerful speaking — from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the world sound more beautiful.

Click Here

Imagine White Rock’s most fascinating and engaging speakers, with new, big ideas, coming together for one day to share their passions and their visions for the world.

With TEDxWhite Rock just around the corner, on May 31st, you might want to see how the pros do it. 



3D Printers Are Building Working Circuit Boards

 

New Method 3D Prints Fully Functional Electronic Circuits

What it is: At the University of Nottingham, researchers have devised a method for rapidly printing fully functional electronic circuits. The team discovered that UV light could be used to evaporate solvents in a silver nanoparticle conductive ink, enabling the fabrication of devices like antennae or solar storage cells at the rate of roughly one layer per minute. Earlier methods required heating the ink in an oven, layer by layer, which is impractical for devices that might require several hundred layers.

Why it's important: While we aren’t currently able to print integrated circuits this way, we are discovering new methods of turning liquids, inks, and powders into 3D physical devices without massive amounts of energy or time. Look for startups and large corporations alike to incorporate these methods into their design and supply chains. 

Spotted by Marissa Brassfield Written by Marissa Brassfield  / Abundance Insider



RAPS Animal Hospital Now Open

 

On February 12th, The Regional Animal Protection Society opened Canada’s newest veterinary hospital. From the Press Release "The RAPS Animal Hospital is a full-service, community-supported veterinary hospital”.

The hospital will serve thousands of animals with medical care, including homeless and unadoptable animals, that are being cared for by the Regional Animal Protection Society. A key commitment from RAPS is that they will invest every dollar from services to the public back into the care of animals in our community. 

In addition to caring for your furry family members, the RAPS Animal Hospital exists to provide medical services for the animals in the care of the Regional Animal Protection Society. Look here for more information http://www.rapsbc.com and to adopt a pet or make a donation. Our cat, “Eleanor Rigby” was adopted from the RAPS Cat Shelter.

Dogs believe they are human, cats believe they are God.



Technology in Real Time - January 2018

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Learn The Top 10 New Features in Microsoft Word 2016

 

WORD 2016 Tips and Tricks

For the record let me begin by telling you that, here at Compunet, we are REALLY excited about what's under the hood in Microsoft Word 2016.

In my experience, most of us use only the features we know (and have come to love) and even at that most of us likely use less than 10% of the functionality. From my observations over the years watching people use Word, including myself, we don't embrace new features because we don't need them (or think we don't), and because it's difficult to become familiar with them when we are heads down just doing our job. Which means the new features remain unused by the vast majority of us.

In an attempt to solve that problem, starting today we will be providing a continuing series of online training.  The 1st training session is all about getting under the hood with Word 2106.

We invite you to take some time to join the on-line pre-recorded training session and become familiar with the new, incredible and cool improvements Microsoft has made to Word.

This training was recorded earlier and is available to playback as often as you like.   Click on the link at the top to access the webinar. What are you waiting for? Jump in and become a Word Wizard.



Power Points - Becoming a GOOGLE Search Expert is Easy With These 5 Key Techniques

 

Becoming A Google Search Expert is Easy With These 5 Key Techniques

Google: Love or hate it, but what will we do without it? Sure, there are other search engines out there; but let’s face it, Google has left them all in the dust, thanks to its speed and ease of use. What’s more, the search engine is packed with advanced search features that make life a lot easier.

Click the link above to read the 1st of a three-part series of how-to's on using these features and becoming A Google Search Expert! 



Power Points

 

From The How To Geek

7 Ways To Free up Hard Disk Space on Windows

How To Overclock Your Graphics Card For Better Performance

The Difference Between All of Phillip' Hue Light Bulbs

What Kind Of Smarthome Gadgets Can I Use If I Rent an Apartment?

 

From Our Blog

Optimize Google Reviews and BOOST your SEO

Dropbox Becomes Professional

 

Things Happening in Vancouver

Surrey Board of Trade Events

Vancouver Board of Trade Events

South Surrey And White Rock Chamber of Commerce

Burnaby Chamber of Commerce Events

Richmond Chamber of Commerce Events

North Vancouver Chamber Events

If you want to go fast, go alone.  If you want to go further, go with others. African Proverb



Winter In Winnipeg

 

As I write this, the weather in Winnipeg leaves a few things to be desired - for us west coasters anyway.  In fact, there was one day recently where the Manitoba Museum reported that Winnipeg's temperatures were actually as cold as the surface of Mars. Which means that Winnipeggers should be the core part of the 1st mission to Mars. 

My picture is a few years old but it could have been taken yesterday.  My sister in law, Donna, and I are standing in the middle of the Red River not too far from the Forks. As I recall it was cold, but for those of us who have seen the good and the bad that Winnipeg has to offer, it was a good day. Little or no wind and a typically bright sunny day. Just right for January.



KidPreneurs Market Day

 

Over the weekend of January 13th a group of young entrepreneurs gathered for a KidPreneurs Market Day at Semiahmoo Mall in South Surrey. My granddaughter, Avery, was front and centre with a fabulous selection of self-decorated mugs. Sales were brisk during the 3-hour event - all of her mugs were snapped up and then some. No problem. Avery was well prepared with order sheets that saw everyone getting their mug. To boot Avery received orders over the internet during the show, including one from California.  Thx Ron!  

Young Entrepreneurs Learning Labs is where the action is.  This is an exciting new after-school enrichment program designed to engage kids aged 7-15 in entrepreneurial thinking and foster their natural, enterprising spirit.  Click here for more information or call them at 1-800-243-0335.

Fantastic job Avery, you made my day!



Enough Already. Bank of Canada Raises Interest Rates - Again!

 

FYI - The Intrest Dogs are at it again.The Bank of Canada continues it's interest rate increases much to the chagrin of many Canadians who feel the bank has been squeezing them enough already. With record debt levels, raising the rates means you've got less to spend on everything and more importantly, proportionately more of your money going to service your debts than you did yesterday.

If you have any amount of "consumer debt" such as credit cards, unsecured lines of credit or other unsecured loans, it may make abundant sense to spend some time with your financial advisor to see if a refinance makes sense. In times like this, as interest rates have risen, it is possible that you could save significant dollars in interest costs by finding the best solutions to minimize the effect of these rising rates.

If you'd like to read more about the Bank of Canada's decision to again increase the rates, please click here for the full press release.



Technology in Real Time - Can You Believe It's December Already?

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Breaking News - Two B.C. Computer Solution Providers Merge.

 

CDN Channel Elite Award winner for Best Cloud Solution Compunet InfoTech of Vancouver and Cascadia Systems Group of Surrey have joined forces and will operate under the Compunet Banner.

This merger agreement essentially brings two Vancouver area solution providers together to offer professional services and cloud solutions across the lower mainland of B.C.

Cascadia has been providing managed services for computer systems to small and mid-sized businesses in the Surrey area since 1998. Compunet has been in the IT service and support business since 1989.

Compunet are fanatical about exceeding client expectations and obsessed with providing our clients with IT strategies, service and support that creates raving fans and long term lasting relationships.



Aye, Matey, Aye

 

A picture from the past. For those of you who don’t know me, I have a sailors’ gene. Long John Silver and I were friends – just so you know.

For quite a few years I was the skipper of a fabulous sailboat that become my second home. Alas, the boat is now gone but I still miss being on the water.

Racing every week out of Boundary Bay (Point Roberts) afforded an unforgettable learning opportunity that could not be found in books. Rain or snow or shinewe could be found chasing the mark on Saturdays in the winter and on Tuesdays during the summer.

We were a crew of 5 or 6 on most days - a great group to be with. Our purpose was to have fun, win races, and enjoy the ride. To be expected, there are many stories to be told  and the occasional rum toddy will always put wind in these sails. 

My lesson is enjoy what you do, whatever it may be, and stow the memories for later reflection.



Horseshoe Bay to New Westminster: 1966

 

BC Road Trip Time Machine - Highway 1, Horseshoe Bay to New Westminster: 1966

Wow. Fantastic video of Vancouver before things got crazy. Take a peek here.

The Ministry of Transportation just released a wonderful archival video from 1966! In it they drive from Horseshoe Bay, through downtown Vancouver, up Main street then onto Kingsway to Burnaby. It was part of their ‘photologs’ where they would mount a camera on a car and produce a film on 16mm.

In a blog post the Ministry states that “these roads were classified as provincial Highways 1 and 99 until the early 1970s. In fact, Kingsway was also a component of the Trans-Canada Highway until construction was completed on the current alignment of Highway #1 across the Fraser River on the Port Mann Bridge in 1964”.



Is your IT Guy Speaking Geek, When You Want to Talk Profitability?

 

If you’re a business owner that wants to be more profitable, keep reading.

When you talk to your IT Provider is it all Geek to you? Do you walk away from a meeting with them more confused than when you started? Do they use acronyms like IOPS, DHCP, DNS, SAN, NAS, Gigabytes, Terabytes, LAN, WAN, VPN, Mean Time to Failure, Spindles, Platters and you have no idea what they mean? Or worse yet, do you leave meetings feeling stupid because you have no idea what they just said, yet you just signed another contract for thousands of dollars?

Then it’s time to find someone who doesn't speak Geek.  Someone who knows the language of your business and knows all about BUSINESS PROFITABILITY!

As a business owner you don’t have the time to learn every new technology that comes along, or understand every nuance of your IT. That’s the job of your IT Support Professional. Their job is to explain to you in plain English how the investments you make in your company’s IT will help your business run more efficiently, profitability and trouble free.

We don't speak Geek! We streamline your operations, proactively maintain your computers and relieve you of your computer ailments, allowing you to be really good at whatever it is you do.



Sign of the Times

 

As a little girl climbed onto Santa's lap, Santa asked the usual, "And what would you like for Christmas?"

The girl stared at him open mouthed and horrified for a minute, then gasped: "Didn't you get my E-mail?"



Power Points

 

From The How To Geek

ccleaner Was Hacked - What You Need to Know

How to Get Windows 10’s Fall Creators Update Now

How To Protect Your Mac From Malware

What’s New in iOS 11 for iPhone and iPad

From Our Blog

Optimize Google Reviews and BOOST your SEO

Dropbox Becomes Professional

Things Happening in Vancouver

Surrey Board of Trade Events

Vancouver Board of Trade Events

South Surrey And White Rock Chamber of Commerce

Burnaby Chamber of Commerce Events

Richmond Chamber of Commerce Events

North Vancouver Chamber Events

If you want to go fast, go alone.  If you want to go further, go with others. African Proverb



Technology in Real Time - National Cyber Security / October - November 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

September 23 CPABC Cyber Security Seminar

 

Strategies And Ideas To Help Lower IT Costs, Improve Employee Productivity, Increase Network Security And Solve Top Business Challenges

On Saturday September 23rd, we had the honour of presenting to the Surrey, Langley, North Delta Chapter of CPABC. We were grateful to Carl Markwart and his team for the opportunity to share some amazingly simple strategies that improve the ability to lower IT costs, improve employee productivity, and have an automatic disaster recovery process. During this three hour event we also explained how to be RansomFree.

With over 30 years’ experience in the computer industry, Bob is well qualified to speak on the management and operation of IT systems and the steps business owners need to take to keep their computer networks running problem free and responsive to changing business needs.

Book Bob for your next event. Call our office at 604.270.1730 or send us an email at seminars@cascadiasystemsgroup.com



Some Down Time on A Cruise With a Visit to San Diego

 

Everyone needs some time away from the grind of daily living – right? What better way to take the break than go cruising.

Why cruising? According to my wife it’s because everything is done for you – all you have to do is show up. For me it’s the opportunity to spend time on the water – give me a few (or more) days at sea and I am a happy sailor.

This past July, Liz plotted with her brothers from Toronto and Calgary to plan a late September repositioning cruise from Vancouver to San Diego. Toronto came ahead and stayed with us for a few days, we met Calgary at the airport and together took the Sky Train to the harbour on cruise day. So easy. So convenient.

We weren’t looking forward to the hassle of Canada Place, but were really surprised at how organized and easy it was. Compared to previous experiences, it was a cake walk.

Distance is the killer in Canada when the family is scattered across the country. Phone calls and emails are not quite the same as just being together. All six of us in one place for the first time in more than a few years with lots to catchup on, and catch up we did.

Liz and I spent a few extra days at the end of the cruse in San Diego being tourists. Hop on / hop off, Balboa Park, Old Towne, Little Italy, the USS Midway, and more. Absolutely, no end of things to do.

Sadly, the grind was still here when we got back. In the end I am grateful to Liz for plotting with her brothers.



Just How Valuable is a TV Remote?

 

"Cash, cheque or charge?" I asked after folding the items the woman wished to purchase. 

As she fumbled for her wallet I noticed a remote control for a television set in her purse.  "Do you always carry your TV remote?" I asked. 

"No," she replied. 

"But my husband refused to come shopping with me, so I figured this was the most evil thing I could do to him."



This Halloween…Who’s Keeping An Eye On Your Computer Network?

 

It's a fact, many business owners and managers wait FAR too long to check and update their computer network’s health and security. Unless there is regular daily/weekly/monthly maintenance, a nasty virus, malicious hacker, unexpected software corruption, backup failure, hardware failure or dozens of other problems could catch you off guard and result in extensive downtime, data loss and expensive data recovery efforts. At some point, disaster strikes and they find themselves in a real mess, with a network down and employees sitting idle, waiting to get back to work.

By then the damage is done, and it can cost thousands of dollars to get the network back to normal, if that’s even possible. What saddens me even more is the fact that almost every one of these costly disasters can easily be prevented with regular checks on network security and health to remove these threats on a regular basis.

No More Excuses! Our Free Network Checkup Will “Exorcise” The Demons Hiding In Your Computer Network

From now until the end of November, we’re offering all clients and newsletter recipients a FREE Network Audit and Checkup ($1,500 value). You have no excuse for not making sure your computer network is safe and sound. Schedule your FREE Network Checkup to “see” if you are truly safe from spyware, viruses, hackers and other SPOOKY disasters. Register Online here, or call our office at 604-270-1730, or send an email  with "Audit" in the subject line to audit@cascadiasystemsgroup.com.



If yer witchn' this Halloween, don't text and fly!

 

Halloween! We can't believe it’s the end of October already, but for us no worries as our granddaughters are in constant reminder mode.

Some believe Halloween originates from the Celtic pagan festival of Samhain (summers end) while the Gaels believed that it was a time when the walls between our world and the next became thin and porous, allowing spirits to pass through, to come back to life on the day and damage crops.

Today, modern consumerism with a heady mix of candy-binging culminates a month-long ritual of planning, shopping, and decorating with lots and lots of plastic.

The phrase trick-or-treat was first used in America in 1927, with the traditions brought over to America by immigrants. Guising gave way to threatening pranks in exchange for sweets.

Costumes became more adventurous - in Victorian ages, they were influenced by gothic themes in literature, and dressed as bats and ghosts or what seemed exotic, such as an Egyptian pharoah. Later, costumes became influenced by pop culture, and became more sexualised in the 1970s.

Tricken' and treatin' on Hallowween? If so have fun and if you are witchin', no textin' while flyin'.



Power Points

 

New Title.....

10 Quick ways to speed up a slow MAC

How to See Who’s Connected to Your Wi-Fi Network

Equifax Got Hacked: How to Stop Identity Thieves from Opening Accounts in Your Name

Why You Should Stop Charging Your Phone in Your Car

Things Happening in Vancouver

Surrey Board of Trade Events

Vancouver Board of Trade Events

South Surrey And White Rock Chamber of Commerce

Burnaby Chamber of Commerce Events

Richmond Chamber of Commerce Events

North Vancouver Chamber Events

If you want to go fast, go alone.  If you want to go further, go with others. African Proverb



Technology in Real Time - the Dog Days Of Summer - August 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Enterprise Data Protection for Small Businesses

 

Thanks to ransomware, natural disasters, and system failures, small business data is more at risk than ever. Luckily, there's a solution. 

Ideal for business with 1 to 99 employees, our MonkeyVault data backup is the only continuity solution designed specifically for small business. Using image-based backup and a hybrid cloud model, MonkeyVault delivers enterprise-grade functionality at a small business price.

What does business continuity mean to you? It should mean no business downtime, even in the event of a natural or technical disaster.  Is your data backed up? Can it be restored in timely manner? Can you operate during restoration?

If your data us important to your business, LET'S GET STARTED.

Saving Business – One backup at a time.



Power Points

 

My Friend got hit in the head with a can of soda.  Luckily it was a soft drink.

Seattle Tips

Argosy Boat Cruises

Ray's Boathouse, MUST DO seafood restaurant

Boeing Factory Tour

Ride The Ducks of Seattle

Power Points

Build a ChatBot In Minutes

Smart Phone is Key to Tesla S3

5 GMAIL Hacks To Reduce Email Pain

Roomba does NOT Spy or sell your data

Things Happening

Surrey Board of Trade Event Calendar

Vancouver Events This month

Always show up with a winning and giving attitude, or don't leave your home or office!



Digitize Your Business Processes With a Chatbot

 

The name is Bot, Chatbot:

Chatbots, like Microsoft's XiaoIce, have won the hearts of millions of users. Others, like Cortana and Siri, have made it easier for users to get the information they need, when they want it. By building a chatbot for your industry, you can reduce the time it takes for a customer to get the answer they need, all without staffing a human customer service department. 

Chatbots are one of the hottest trends in artificial intelligence and marketing, even to the extent that people will fantasize about their voice assistant. They are becoming capable of taking your food order, check the local weather or even hailing an Uber. However you use them, chatbots give you numerous ways to connect with your audience and not only help your company’s operations, but to also position it as a technology leader.

Another amazing article from the  Abundance Insider newsletter.  



Some Down Time With Dallas Friends In Seattle.

 

Liz and I joined our life long friends Mike and Gayle from Dallas for 5 days of catch-up  in Seattle.  I have spent  countless hours in that great city on business, but this was the 1st time we focused on R&R. 

With no business on the plate we had the luxury of being just tourists. We poked into parts of the city that were completely new to me, we rode on the street cars, we jumped on the monorail, discovered how planes are built and we took boat ride through the locks.  If you have ever been to Seattle you know that traffic can be a continuous nightmare - that promises only to get worse with the infusion of tech giants Google, Amazon, Adobe into the mix - so we decided to leave the car in the garage for the week and used Uber to get around.  Worked great.

We also got more that a little silly and joined the younger crowd on one of the Ride-the-Ducks tours.  Highly energetic tour guides,  packed with facts about the city, and non stop silliness.  Great fun, recommended for its entertainment value  and I came home with a "quacker".  

We had a ball and are already planning our next trip.



Is Your Current Phone System Eating Up Your Profits, Causing You Problems, And Costing You Business?

 

5 Big Reasons To Switch To a VoIP Phone System

If you have outgrown your phone system and are spending more than $150 per month on phone service, then listen up!

If you are tired of constant downtime, dropped calls, busy signals, unreachable service technicians, inflexible voicemail systems, unlistened to voicemail, repairs and maintenance, then it is definitely time for you to consider a telephone system that will save you money, drive sales and manage calls throughout your office.

CLICK  HERE to to see why our clients are trading in their current system for our Future Generation VoIP Telephones. Our FREE VoIP Assessment will show you how to save $1,000, $1,500,  $3,000 or more a year.

Call our office today and ask for Bob to get the ball rolling. 604.270.1730.



10 Simple Tips That Will Save You Money on Your next Vacation.

 

One of the great traditions many of us enjoy is the summer vacation. With school done for the year, it's time to start thinking about what you want to do this summer.

Unfortunately, a summer vacation can get expensive if you aren't careful. If you want to make sure that you don't break your budget with your vacation, you need to have a good plan for saving money. As you look ahead to your summer fun, here are 10 ways to save money on your vacation.



Technology in Real Time May - June 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Nine Secrets To Finding Relevant Content On-Line

 

Have you ever run into a virtual wall when searching for information on the Internet? With billions of websites online, finding good, relevant information can sometimes be akin to finding a needle in a haystack.

It should come as no surprise that the majority of Internet users have little knowledge on how to actually locate relevant, timely, credible and objective information.  It's a skill not generally taught in schools or universities - we're supposed to learn it by osmosis I guess.

Well today, I have good news! I have assembled 9 little-known secrets that will help you find what you are looking for in no time at all.  Use these 97 search techniques to quickly eliminate all the fluff from all of your searches and focus on only the information you need. 

You'll be amazed and stunned at the amount of relevant information that is available online and accessible with just a few clicks.  Get your copy of the 9 little-known search techniques here.



There Ain't No Cure For The Summertime Blues

 

YAHOO! Say good bye to nasty spring and say hello to super summer. Easy livin’, no school, flip flops, bathing suits, towels, sailing, summer camp, shorts, t-shirts, ….  and nice cold beer.

We can now quit our whining about the cold, wet and non-ending spring.  But wait, if I recall correctly some of us soon will be complaining about how hot it is and asking “when will it cool off?”.  Sigh, it seems that we can never be satisfied.   

I'm gonna raise a fuss / I'm gonna raise a holler / About a-workin' all summer just to try to earn a dollar / There ain’t no cure for the summertime blues. 



From the Marx Brothers movie The Cocoanuts (1929).

 

Why A Duck?

I go crackers over these guys - hope you enjoy.  

Note that at 0:33, Groucho almost calls Chico "Ravelli" (the name of Chico's character in Animal Crackers), realizes his error mid-syllable, and manages to save the take. Which, for budgetary reasons, was a big deal on these early Marx Brothers pics. Always quick on his feet, that Groucho. This clip was apparently the 28th take.



Urgent: We Are Living In A Cyber Security War Zone!

 

Ransomware strikes again with the WannaCry ransom note.

To keep things in perspective, did you know that Cyber Criminals and Ransomware have stolen over $75 Billion from small businesses world wide in 2016? The latest Ransomware attack is but just one more example of how vulnerable we are.  

If you are concerned about the security of your computer network, lost or stolen devices, or the privacy of you confidential information, join us on Thursday June 8th at our Surrey Board of Trade sponsored Cyber Security Seminar and learn how to keep your business from becoming a victim in 2017.

Don't wait, this workshop is filling up fast!  Click here to register.



Gene Editing Strategy Eliminates HIV-1 Infection in Live Animals

 

Science has achieved a huge step forward in eradicating HIV-1 infections and AIDS.  By using precisely targeted methods to attack this disease we may be on the cusp of treatment for diseases of all types.  

Using CRISPR/Cas9, a team at the Lewis Katz School of Medicine at Temple University (LKSOM) and the University of Pittsburgh have excised HIV-1 DNA from living animals.

Building on their prior research published last year, they have succeeded in removing HIV-1 in test subjects in the latent state and also preventing the spread of infection. The team will next look to replicate these results in primate models.

From  the Abundance Insider.



Our World Famous Help Desk

 

Late Breaking News: The mad scientists who run our help desk (604.996.HELP) have been dealing with crazy problems all month and have learned a thing or two along the way - and now they want to share with you. 

Things Happening In the World of IT

23 Keyboard Shortcuts to Simplify How You Work

7 Tips That Can Reduce Your Printer Ink Costs

Translate Geek Speak into English.

Things Happening This Month

Vancouver Events this Month.

Surrey Board of Trade Event Calendar

Things You Might find Very Useful

Where Work Happens - #slack

The Ultimate Social Media Checklist

The Night Sky

Star Gazing -This Weeks Sky at a Glance

Recently Overheard

Scientists have found a protein secreted by mussels applied to wounds may glue and heal the skin with no discernible scar. Brent Bambury - From Day 6.



Technology in Real Time April - May 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Workshop - Cyber Security And The War Against Small Business

 

Cyber Security And The War Against Small Business: Everything You Need to Know to Keep Your Company Safe!

Cyber Criminals and Ransomware have stolen over $75 Billion from small businesses worldwide in 2016. Join us and discover some amazingly simple strategies you can use to protect your business and keep you from becoming a victim in 2017.

We live in a war zone and if you are concerned about the security of your computer network, lost or stolen devices, or the privacy of your confidential information, this is a must attend workshop that will show you how to avoid the common mistakes that many small business owners make every day, and the 7 uncomplicated strategies you can use to keep your company safe.

When: Thursday June 8, 2017

Where: Surrey Board of Trade 

Click Here NOW to Register for this Workshop.



A Self-Healing, Water-Repellent Coating That's Ultra Durable

 

Unbreakable: Water-Repellent Coating | MSE Anish Tuteja

 A team at the University of Michigan has created a self-healing, water-repellent coating that can be sprayed onto virtually any surface.

Current water-repellent materials lack the durability needed for applications like clothing or ship hulls. Instead of searching for one specific chemical system, as has been the focus for decades, this team looked at the problem at a more fundamental level, examining the properties that make a water-repellent system durable. They found that most existing water-repellent materials rely on their specific geometry (microscopic pillars), which also makes them fragile.

This new material is far more resilient, healing itself hundreds of times, "even after being abraded, scratched, burned, plasma-cleaned, flattened, sonicated and chemically attacked."

This research is a reminder of the power of creating breakthroughs by approaching problems from a fresh perspective and asking fundamentally different questions.

Spotted by Marissa Brassfield / Written by Jason Goodwin. Read the entire article here.



To My Readers

 

The newsletter provider we are using to build and distribute our monthly newsletter upgraded their system last month with the result that some problems emerged in our March edition in the form of broken links and incomplete articles.

We have resolved these problems and apologize for any confusion that you may have encountered.Thank you or your understanding and enjoy your read of this edition.

rfm



Enhance Your Customers Experience With Live Video Chat

 

Regardless of which side of the call you sit on - customer or a customer service agent – there is a movement afoot to provide a video experience during a product or service issue resolution. Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction to the discussion that phone calls alone may be too limited to offer. 

VoIP is now a mainstream technology and as it gains traction with small business it is expected that many companies will be trying out video based customer service interactions in 2017. Are you ready to explore the various features of your existing VoIP systems for your business?

Click HERE to read the full article.



The Help Desk

 

Late Breaking News: The mad scientists who run our help desk (604.996.HELP) have been dealing with crazy problems all month and have learned a thing or two along the way - and now they want to share with you. 

Things Happening In the World of IT

3 Key Excel Functions To Make You More Productive

Use these 9 secrets to find RELEVANT information online

Translate Geek Speak into English Speak.

Things Happening This Month

Vancouver Events this Month.

Surrey Board of Trade Event Calendar

Things You Might find Very Useful

Where Work Happens - #slack

The Ultimate Social Media Checklist

The Night Sky

Star Gazing -This Weeks Sky at a Glance

Recently Overheard

Owners of a race horse who were fobidden by the American Racing Authority to name the animal "President Trump" called him "Fake News" instead. ibtimes.co.uk



Happy Birthday Avery

 

Birthday Time again.  My how quick time flys.

Avery,our resident sports nut and player extraordinaire, turned 9 a couple of weeks ago. Our lens managed to catch her before the gang arrived and brought with them birthday mayhem and, of course, presents.

Dinner was great, the wine (for us old folks) was superb, and dessert was to die for. Just be 9 again next year Avery - ok?  



Technology in Real Time March 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Birthday Time!

 

Winter is finally done, or so most of us would like to believe.  And with March comes the time to celebrate my wife's birthday.  

A great dinner at Cosmos in White Rock with the Grand Girls and family, a luscious St. Honore Cake from Veneto's Cakes & Pastries in Surrey, some flowers and a warm fireplace made for a fun night.  Some birthday cards (to be read out loud of course), some wine to toast the occassion, and on to the next year.

Birthdays have found a way into our time pocket, stealing our days ever faster than in our youth.  Never been able to figure that one out.  We are busy doing things (no layabouts here) but yet the days are a blur.  On this birthday though, we made the day stand still.

Happy birthday Liz



Innovation in The Chicken Coop

 

The Story of The Three Legged Chicken

A man was driving along a freeway when he noticed a chicken running along side his car. He was amazed to see the chicken keeping up with him because he was doing 50 MPH. He accelerated to 60 and the chicken stayed right next to him. He speeded up to 75 MPH and the chicken passed him up. The man noticed the chicken had three legs. So, he followed to chicken down a road and ended up at a farm. He got out of his car and saw that all the chickens had three legs.

He asked the farmer "What's up with these chickens?"

The farmer said "Well, everybody likes chicken legs. I bred a three legged bird. I'm going to be a millionaire." The man asked him how they tasted.

The farmer said "Don't know, haven't caught one yet."



News From The Help Desk

 

Late Breaking News: The mad scientists who run our help desk (604.996.HELP) have been dealing with crazy problems all month and have learned a thing or two along the way - and now they want to share with you. 

Things Happening In the World of IT

WebRTC vs VoIP: competing or complementary?

WikiLeaks Does It Again - Are You Affected?

Things Happening This Month

Vancouver Events In March.

Surrey Events In March.

Things You Might find Very Useful

Where Work Happens - #slack

Robots Can Be Beautiful

The Night Sky

Star Gazing -This Weeks Sky at a Glance

Recently Overheard

Robot and IT expert Dr. David Levy predicts that by 2050 humans wll be able to marry "enormously attractive"  robots after a brief civil rights struggle.  bigthink.com



How Does Your Data Backup Stackup?

 

Take this quick quiz 5 question and find out just how ready your business is for that next data erasing disaster.

1. Do you have a written Disaster Recovery Plan? 

2. Do you test your backups regularilly?

3. Do you know how long it would take to recover your computer network after disaster?

4.  Do you know what to look for in a backup solution?

5. Are you using a Hybrid-Cloud backup?

If you answered YES to all 5 questions, then congratulations, you have a proper working backup system.

Otherwise your company is at risk and you should talk to us today to ensure #businesscontinuity for your business.



Client Spotlight - Integrity Technical Solutions

 

Integrity Technical Solutions is a premier Web Development company that builds websites for small and midsized businesses. 

John Blenkhorn and his team of experienced web design and developer experts that will give your business the exposure and credibility your business needs. John says "that while we do not focus on only one industry or sector, we do specialize in working with Realtors and have earned the respect of many agencies". Learn more at Integrity Technical Support

Let us know if you would you like your company highlighted in our next “Client Spotlight”.

Get our attention by sending an email to Spoltight@CascadiaSystemsGroup.com or by calling us at 604.270.1730. 



Liquid Metal Nano Printing Set to Revolutionize Electronics

 

What it is: Professor Kourosh Kalantar-Zadeh, from the School of Engineering at RMIT University in Melbourne, has led an international team in overcoming some of the challenges in the fabrication of large electronic wafers. The promise of nanotech has been the ability to construct atom-thick semiconductors to improve processing speeds and enable flexible electronics, but current methods have been difficult to scale and require high temperatures. Here, the team used gallium and indium (which have a very low melting point) to create an atomically thin oxide layer that can be transferred to a wafer, successfully creating transistors and photodetectors with very high fabrication reliability at scale.

Why it's important: At each stage of Moore's Law, we find a new way to overcome the challenges of continuing the pace of development. Even as we expect quantum computing to make significant advances in the near future, look for traditional computing power to continue to increase, novel properties such as flexibility to emerge, and cross-pollination with quantum approaches.

Abundance Insider: March 3 Edition



Technology in Real Time February 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

Bob - Facebook Bob - Twitter Bob - Linkedin

Palm Desert Is The Place To Be

 

My wife and I decided to take a break from winter this year and headed for Palm Desert a couple of weeks ago.  A very pleasant 25 degrees at this time of year, but a scorching +40 degrees in summer. For now, emerald green grass everywhere you look, especially the golf courses.

Did you know that there are +140 irrigated gold courses in Palm Desert? That’s one every ½ Km2. Irrigated is the key word here - over 29% of all the water used in the Coachella Valley is directed to golf courses! That’s a substantial commitment to say the least. Clearly golf is king.

For us the highlight of our trip this year was a hike in the Tahquitz Canyon.  A fairly easy 2hr hike over an elevation rise of only 90 meters. And its kid friendly. There’s lots to see along the way with a 60 foot waterfall at the top. We picked up some walking sticks at the start to help us along – I highly recommend you do this.

If winter has got you down – take hike in Palm Desert.



Client Spotlight – SW Media Group

 

SW MEDIA GROUP is a media company catering to the news and knowledge needs of the South Asian community in the Lower mainland and Metro Vancouver Areas through print and television. Professional journalists and columnists provide in depth analysis every week on various topics of interest

SW Media Group is Surrey based and publishes Seven Newspapers in four languages weekly. You can find their Asian Journal online at http://www.asianjournal.ca/

They are known for their strong local content as well international news from India, Pakistan and other South Asian counties.

Cascadia’s Business-In-A-Box Computer Support Service keeps their computer networks problem free 24 hours a day.

Let us know if you would you like your company highlighted in our next “Client Spotlight” – 604.270.1730.



Books I Am Reading

 

Elon Musk.  A true 21st century visionary. The book is a fascinating read and an insight into the remarkable life of the most daring entrepreneurs of our time.  

His vision and ambition is to deliver sustainable energy and to end reliance on fossil fuels. Through Tesla Motors he is aiming to bring fully-electric vehicles to the mass market; through SolarCity he will put affordable solar power into the reach of every home owner; at SpaceX he launches satellites and is working to send humans to other planets.

Author Ashlee Vance offers an unprecedented look into this remarkable man.



Valentines Day - Devoted and Determined

 

Here is a happy story about a valentines day that is long on memories and short on telling. Happy valentines day where ever you are.

During World War II my parents had planned a romantic Valentine’s Day wedding. Suddenly my father, then stationed at Camp Edwards in Massachusetts, received orders to prepare to ship out, and all leaves were canceled. Being a young man in love, he went AWOL. He and my mother were married four days earlier than originally planned and he returned to base to an angry sergeant. After hearing the explanation, the sergeant understandingly replied, “Okay, okay!” Then, as an afterthought: “But don’t let it happen again!”—Contributed by Sandra L. Caron



This Ultra Cheap Material Uses Sunlight to Purify Drinking Water

 

What it is: Researchers at the University of Edinburgh have designed a photocatalytic material that can absorb sunlight and generate high-energy, oxygen-activating electrons in water. Best of all, this material also has the capacity to destroy organic compounds like bacteria. The material is fully solar-powered, which means it could easily be added to plastic to create a cheap water purifier. This recent discovery is seen as one step closer towards helping the 750 million people in the world without access to improved water. A more effective solution, yet also a more challenging one to solve in the long run, would be to purify water before it runs to ground.

Why it's important: This photocatalytic material has the potential to demonetize, dematerialize and democratize access to improved water in parts of the world where water purifiers are too expensive or complex to operate. It's one more example of how technology can make even scarce resources like clean water abundant. Join the Discussion

Spotted by Aryadeep S. Acharya / Written by Sydney Fulkerson



News From The Help Desk

 

Late Breaking News: The mad scientists who run our help desk (604.996.HELP) have been dealing with crazy problems all month and have learned a thing or two along the way - and now they want to share with you. 

Things Happening In the World of IT

A cloud protected file sharing platform for businesses

Security labs see a spike in Linux-IoT malware

Things Happening This Month

Vancouver Events In February.

Surrey Events In February.

Two Bull Moose Found Frozen in Mortal Combat

Things You Might find Very Useful

Where Work Happens - #slack

The Blue Raspberry Microphone

The Night Sky

Star Gazing February 12 - 20th

Did You Know

Spanish Parliament approved a draft law that legally compels children under 18 to do housework and “maintain a positive attitude.”  Say What?