Payment Deferral Info

Most lenders have options available to defer or skip-a-payments now but you can not just stop making your regular payments.  

It is imperative that you reach out to the lender and request this deferral.

Each lender has different options, and with how quickly COVID-19 is developing, lenders are updating their policies to help you,almost on a daily basis. 

To help make it easier for you, we have listed most of Canada's major lenders below, with phone numbers to their customer service departments for you to get further details on skipping or holding payment options.

Call volumes are very high, I would recommend that you try in the evening when call volumes may have decreased a little.

LENDER CONTACT NUMBERS

ATB 1-800-332-8383
B2B 1 800 263 8349
BMO 1-877-895-3278
Bridgewater 1-866-243-4301
CIBC 1-800-465-2422
CMLS 1-888-995-2657
Optimum 1-866-441-3775
Equitable 1-888-334-3313
Connect First 403-736-4000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National 1-888-488-0794
Haventree 1-855-272-0051
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265
MCAP 1-800-265-2624
Merix 1-877-637-4911
Marathon 1-855-503-6060
RBC 1-866-809-5800
RFA 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-866-222-3456
ATB 1-800-332-8383
Servus CU 1-877-378-8728