Enhance Your Customers Experience With Live Video Chat

Regardless of which side of the call you sit on - customer or a customer service agent – there is a movement afoot to provide a video experience during a product or service issue resolution. Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction to the discussion that phone calls alone may be too limited to offer. 

VoIP is now a mainstream technology and as it gains traction with small business it is expected that many companies will be trying out video based customer service interactions in 2017. Are you ready to explore the various features of your existing VoIP systems for your business?

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