Technology in Real Time April - May 2017

Bob Milliken - Strategic Marketing for Small Business

theNaughtyMarketer

bob@rfmholdings.com
604.270.1730
http://marketforbiz.com/

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Workshop - Cyber Security And The War Against Small Business

 

Cyber Security And The War Against Small Business: Everything You Need to Know to Keep Your Company Safe!

Cyber Criminals and Ransomware have stolen over $75 Billion from small businesses worldwide in 2016. Join us and discover some amazingly simple strategies you can use to protect your business and keep you from becoming a victim in 2017.

We live in a war zone and if you are concerned about the security of your computer network, lost or stolen devices, or the privacy of your confidential information, this is a must attend workshop that will show you how to avoid the common mistakes that many small business owners make every day, and the 7 uncomplicated strategies you can use to keep your company safe.

When: Thursday June 8, 2017

Where: Surrey Board of Trade 

Click Here NOW to Register for this Workshop.



A Self-Healing, Water-Repellent Coating That's Ultra Durable

 

Unbreakable: Water-Repellent Coating | MSE Anish Tuteja

 A team at the University of Michigan has created a self-healing, water-repellent coating that can be sprayed onto virtually any surface.

Current water-repellent materials lack the durability needed for applications like clothing or ship hulls. Instead of searching for one specific chemical system, as has been the focus for decades, this team looked at the problem at a more fundamental level, examining the properties that make a water-repellent system durable. They found that most existing water-repellent materials rely on their specific geometry (microscopic pillars), which also makes them fragile.

This new material is far more resilient, healing itself hundreds of times, "even after being abraded, scratched, burned, plasma-cleaned, flattened, sonicated and chemically attacked."

This research is a reminder of the power of creating breakthroughs by approaching problems from a fresh perspective and asking fundamentally different questions.

Spotted by Marissa Brassfield / Written by Jason Goodwin. Read the entire article here.



To My Readers

 

The newsletter provider we are using to build and distribute our monthly newsletter upgraded their system last month with the result that some problems emerged in our March edition in the form of broken links and incomplete articles.

We have resolved these problems and apologize for any confusion that you may have encountered.Thank you or your understanding and enjoy your read of this edition.

rfm



Enhance Your Customers Experience With Live Video Chat

 

Regardless of which side of the call you sit on - customer or a customer service agent – there is a movement afoot to provide a video experience during a product or service issue resolution. Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction to the discussion that phone calls alone may be too limited to offer. 

VoIP is now a mainstream technology and as it gains traction with small business it is expected that many companies will be trying out video based customer service interactions in 2017. Are you ready to explore the various features of your existing VoIP systems for your business?

Click HERE to read the full article.



The Help Desk

 

Late Breaking News: The mad scientists who run our help desk (604.996.HELP) have been dealing with crazy problems all month and have learned a thing or two along the way - and now they want to share with you. 

Things Happening In the World of IT

3 Key Excel Functions To Make You More Productive

Use these 9 secrets to find RELEVANT information online

Translate Geek Speak into English Speak.

Things Happening This Month

Vancouver Events this Month.

Surrey Board of Trade Event Calendar

Things You Might find Very Useful

Where Work Happens - #slack

The Ultimate Social Media Checklist

The Night Sky

Star Gazing -This Weeks Sky at a Glance

Recently Overheard

Owners of a race horse who were fobidden by the American Racing Authority to name the animal "President Trump" called him "Fake News" instead. ibtimes.co.uk



Happy Birthday Avery

 

Birthday Time again.  My how quick time flys.

Avery,our resident sports nut and player extraordinaire, turned 9 a couple of weeks ago. Our lens managed to catch her before the gang arrived and brought with them birthday mayhem and, of course, presents.

Dinner was great, the wine (for us old folks) was superb, and dessert was to die for. Just be 9 again next year Avery - ok?  



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